What Information We Collect and Why
When you open an account with us, we collect the details you provide directly — your name, contact number, and payment method identifiers such as your JazzCash or Easypaisa mobile number, or your Raast-linked bank account. We collect this to process your deposits and withdrawals, verify
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your identity, and keep your account secure. We also gather device and session data automatically — your IP address, browser type, and pages visited — to detect unusual activity and improve how the platform loads on mobile. If you reach out through our support channel, the
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conversation is logged so our team can follow up accurately. We do not sell your personal data to third parties. Where we share data with payment processors like the networks behind JazzCash, Easypaisa, and Raast, it is only to complete a transaction you have initiated. Access
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to our platform and the related data processing depends on local law and is available only where local law permits. We retain your data for as long as your account remains active and for a period after closure as required by applicable regulations. You may request
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a copy of your stored data or ask us to delete it, subject to legal retention obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.